Privacy Policy

Last updated: 17th March 2026

1. Introduction

Welcome to PCH Associates Ltd (“we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

This policy is designed to comply with the UK General Data Protection Regulation and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of information.

Personal Information

Information you voluntarily provide to us, such as:

  • Email address
  • Telephone number
  • Company name
  • Any information submitted via contact forms, email enquiries, or phone calls

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Device type
  • Operating system
  • ages visited and time spent on pages

Cookies and Tracking Data

We may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests for information
  • Provide and maintain our website
  • Improve website functionality and user experience
  • Analyse website performance and visitor behaviour
  • Communicate with you regarding services you have requested
  • Comply with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation, we rely on the following lawful bases for processing personal data:

  • Consent – when you submit information via forms or accept cookies
  • Legitimate interests – to operate and improve our website and services
  • Legal obligation – where processing is necessary to comply with the law
  • Contractual necessity – where processing is required to provide services you request

5. Sharing Your Information

We do not sell or rent your personal data.

However, we may share information with trusted third parties who assist us in operating our website or delivering services, such as:

  • Website hosting providers
  • IT service providers
  • Website analytics services

These third parties are required to protect your information and only use it for the purposes for which it was provided.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under the UK General Data Protection Regulation, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Request restriction of processing
  • Object to processing in certain circumstances
  • Request transfer of your data to another service provider

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. Read Cookies Policy here.
You can choose to disable cookies through your browser settings. If cookies are used extensively, further details may be provided in a separate Cookie Policy.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

PCH Associates Ltd
Email: info@pchassociates.co.uk
Telephone: 01638 667 676

You also have the right to lodge a complaint with the Information Commissioner’s Office if you believe your personal data has been handled incorrectly.

Website Terms & Conditions

Last updated: 17th March 2026

1. Introduction

These terms and conditions outline the rules for the use of the website operated by PCH Associates Ltd.

By accessing this website, you accept these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website.

2. Company Information

This website is operated by:
PCH Associates Ltd
Email: info@pchassociates.co.uk
Telephone: 01638 667 676

3. Use of the Website

You agree to use this website only for lawful purposes.

You must not use the website in any way that may:

  • Damage or disrupt the website
  • Interfere with other users’ access
  • Introduce malicious software or harmful data

4. Intellectual Property

Unless otherwise stated, PCH Associates Ltd owns the intellectual property rights for all content on this website, including:

  • Text
  • Graphics
  • Images
  • Logos
  • Website design

You may view and print pages for personal use only. You must not reproduce, distribute, or republish content without written permission.

5. Website Content

The information provided on this website is for general information purposes only.
While we make reasonable efforts to keep information accurate and up to date, PCH Associates Ltd makes no warranties or guarantees regarding the completeness, accuracy, or reliability of the information.

6. Links to Other Websites

Our website may contain links to external websites. These links are provided for convenience only.

We do not control or take responsibility for the content, policies, or practices of third-party websites.

7. Limitation of Liability

To the fullest extent permitted by law, PCH Associates Ltd shall not be liable for any loss or damage arising from the use of this website or reliance on its content.

This includes indirect or consequential loss

8. Privacy

Use of this website is also governed by our Privacy Policy and Cookie Policy.

9. Changes to These Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.